Key Challenges

The Most Common Retail and Consumer Bottlenecks

Solutions

How We Help Retail & Consumer Leaders Realign Salesforce?

We help you replace silos with one flow of data, decisions, and customer touchpoints.

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01

Run AIMCheck Assessment to Expose Growth Gaps

We begin with AIMCheck, our retail diagnostic. It identifies promotion leakage, loyalty fatigue, and supply chain blind spots before they erode margins.

02

Configure Consumer Goods Cloud

We align Consumer Goods Cloud to your promotions, trade spend, retail execution, and distributor management. Joint business planning, funds, and claims are embedded directly into Salesforce workflows.

03

Enable Sales, Service, and Marketing Clouds

We configure Sales Cloud for distributor pipelines, Service Cloud for omnichannel support and claims, and Marketing Cloud for loyalty campaigns and cross-channel personalisation. Each cloud is tuned to your revenue and retention goals.

04

Connect Commerce Cloud, Data Cloud, & MuleSoft

We activate Commerce Cloud for B2B and B2C ecommerce, Data Cloud for unified customer and stock profiles, and MuleSoft for POS, ERP, logistics, and merchandising integration — ensuring a single version of truth.

05

Run AIMCheck to Expose Gaps

We begin with AIMCheck, our retail and consumer diagnostic assessment. It helps identify promotion leakage, loyalty fatigue, and supply chain blind spots before they erode margins.

Let’s Talk

Diagnostic Audit for Retail & Consumer Salesforce

Let us expose what slows growth, drains margins, and clouds customer visibility before it costs more.

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Why 1AIME?

Why Trust 1AIME for Retail & Consumer Salesforce Consulting?

Trust us because we configure Salesforce for retail and consumer goods with precision, prove ROI, and give you customer control end to end.

C-Suite Strategy Alignment
Consumer Goods Cloud Expertise
AI-to-Action Execution
Cross-Cloud Integration Strength
Post-Launch ROI Ownership

C-Suite Strategy Alignment

We align every configuration to boardroom priorities such as revenue growth, margin resilience, and customer lifetime value.

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Consumer Goods Cloud Expertise

We work across Consumer Goods Cloud as well as Sales, Service, Marketing, Commerce, Data Cloud, MuleSoft, and Einstein AI, tailoring each to the retail lifecycle.

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AI-to-Action Execution

We embed AI inside workflows so churn alerts, promotion insights, and stock signals translate into measurable action.

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Cross-Cloud Integration Strength

We connect Salesforce with POS, ERP, logistics, ecommerce, and merchandising platforms to provide a single version of truth.

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Post-Launch ROI Ownership

We remain beyond launch to coach teams, refine automation, and ensure Salesforce delivers consistent sales uplift, retention, and margin improvement.

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What You’ll Get

Download the Salesforce Alignment Checklist for Retail & Consumer

Years of Salesforce experience in retail and consumer condensed into one powerful checklist. Go ahead and grasp the hidden levers of loyalty, margin, and scale before competitors claim the edge.

15 proven signals of Salesforce misalignment across retail and consumer models

Early warnings of poor customer retention, broken journeys, and weak AI adoption

Benchmarks for omnichannel loyalty, inventory accuracy, and campaign efficiency

Insights distilled from AIMcheck audits inside leading global retailers and consumer brands

Testimonials

Trusted by Retail Leaders Who Demand Measurable Outcomes

Blog Posts

Salesforce Insights That Reshape Retail and Consumer Growth

Let’s Realign Salesforce for Retail and Consumer Advantage

Request your AIMcheck audit or schedule a direct call with our experts today. We’ll help you map gaps, validate strengths, and set your retail and consumer business on a path to measurable growth.

FAQs

Your Questions on Salesforce in Retail, Answered

How does Salesforce really help retail and consumer businesses?

We configure Salesforce to unify your sales, service, marketing, and commerce data into one view. That means smarter promotions, accurate demand forecasting, and personalised loyalty at scale.

We guide you on Consumer Goods Cloud, Retail CRM, Marketing Cloud, Commerce Cloud, Loyalty Management, Service Cloud, and Data Cloud. All while aligning each to your operating model.

AIMcheck pinpoints hidden inefficiencies in adoption, data flows, and reporting. You see where revenue leaks, where service lags, and where automation can add immediate ROI.

Retail moves fast, so we deliver visible impact within weeks. From loyalty optimisation to omnichannel service improvements, our focus is on outcomes you can measure early.

We align Salesforce with your boardroom goals. Our team blends industry knowledge, executive insight, and technical mastery to ensure every retail investment drives growth and agility.